Privacy Policy

Proex respects the privacy of individuals in all aspects of our business operations. We have a longstanding commitment to protecting the personal information of job seekers when providing services to our clients. Your personal information is only collected, used and disclosed by Proex in accordance with the Privacy Policy stated below:

Why do we collect personal information?

As a job seeker using Proex’s services, you are required to provide certain information in order for us to provide you with the best possible service. In addition to your contact details, your resume, and a description of the type of work you are looking for, your file may include the following:

• Our interview notes
• Detailed work history
• Compensation history
• Educational records
• References or reference letters
• Skill testing results

For contract positions, we also require information like GST Number, business name and banking details.

We use data from your resume to:

• Understand your employment qualifications, needs and preferences
• Find the best opportunities for you that will give you the satisfaction you are looking for
• Fulfill our clients’ request for information about suitable candidates

When do we disclose personal information and to whom?

Your personal information is never traded, sold or leased by us to any external companies. Your information is only disclosed for Proex’s legitimate business purposes or as required to meet legal and regulatory requirements, for example to comply with a court order.

We only provide your information to employers if there is a job opening that is well suited for you and we have discussed with you an opportunity for a permanent position or for a contract assignment that you agreed to pursue, and we only provide information required and requested to make an informed decision regarding a candidate.

We may share information with our affiliates, partners, contractors or other companies (collectively "representatives") that we use to provide full staffing services. However, we only disclose limited information as required for the function that will be performed by the representative on our behalf. We also ensure that every contract we enter into with a representative clearly outlines the representative's obligation to protect your personal information and live up to the principles of privacy. Examples of companies we share your limited personal information with include:

• Organizations that perform background checks including criminal, educational and credit checks as required by the client
• An outsourced payroll service provider, for outsourced recruitment engagements
• Employee skill testing centers

Have you consented?

Having read this policy and by using our services and providing us with your personal information, you imply your consent to the collection, use and disclosure of your personal information as specified herein.

Wherever possible and when necessary, we obtain your express consent for particular uses and disclosures.

You imply your consent if we feel we are using your personal information for purposes that are obvious to you.

How long is your information retained?

We retain your information as long as you are using our placement services, or longer if required by law. For contract workers, that means we retain all your information for the term of our engagement and for any time period beyond that as required by law. For permanent placements, we retain your information for seven years from the time we obtain your resume and data or after you accept a permanent employment position.

How do we keep your personal information secure?

We have staff procedures and policies in place to ensure that your personal information is secure. Access to electronic files is limited on a need-to-know basis depending on job function. Password selection criteria and expiry make unauthorized access more difficult.

Through our website, you can ask questions about our services, and provide information about yourself, such as your resume. Thus, personal information entered through our site is collected while being transferred to an encrypted Proex server equipped with an enterprise firewall. If you provide personal information to us via unencrypted e-mail you should be aware of the inherent risks of interception over which we have no control.

Proex relies on the information provided by you, as well as third parties such as those providing references, educational institutions or those conducting background checks.

Proex strives to maintain accurate records of your personal information; however, this cannot be achieved without your help. In this ongoing effort, we ask you to provide us with your most up to date information. Write to the address below and let us know of any personal information you have given us in the past that is incomplete, inaccurate, or no longer relevant. It will be our pleasure to make appropriate modifications.

Contact us with any questions or concerns

Proex takes full responsibility for the management and confidentiality of the personal information it collects. If you have any concerns about this policy, or feel that Proex is not adhering to it, please write to:

Proex Inc.
235, Yorkland Blvd., Suite 402,
North York, ON M2J 4Y8, Canada
Fax: 416-502-8847
E-mail: info@proex.ca